First select your location. For your first order, fill-in your address and register your mobile number (your personal information is treated confidentially. For more information please read our privacy policy)
Browse through the wide variety of products or search for a product and add it to your basket by tapping on it. The last step is to review your order, select the preferred payment method and place your order.
With Bigmart you can order a wide range of products, from fresh fruits to birthday candles. Product lines include: fruits & vegetables, dairy & eggs, bakery, soft drinks & juices, candies & snacks, beauty & hygiene products, meat & fish, cans & jars, baby care products, household care products, pasta and rice, coffee and tea, herbs, pet care and healthy and organic product
No, there are no charges for registration.
You can choose from the following payment methods as per technical availability:
• Card on delivery
• Cash on delivery (an amount not exceeding AED 6,500)
If no one is at home during the agreed delivery time, we will do our best to contact you and reschedule the delivery at another preferred time. If we are unable to reach you, your order will be cancelled.
We highly advise you to review the items upon receiving them at the door. However, if for any reason you were unable to review the products at the time of delivery and a certain product is incorrect or damaged, please contact us. Bigmart will initiate the required action immediately; given that, the issue is reported within 24 hours.
Your refund will be initiated once your product is received back in our
customer fulfilment center and inspected by our team, and the final refund will be received by
you as follow:
a). if the refund is to your credit/debit card, within thirty (30) days from the day on which
we receive the product back in our customer fulfilment center.
b). if your refund is to your wallet, you will receive the refund immediately after your
product is received back in our customer fulfilment center and inspected by us
team
Our online prices vary to the store prices,
You will receive an email with an invoice that summarizes your order.
As we sell perishable items for which the weight is variable, the actual price is not known until we have prepared and weighed your order. Your order may have an increase in the amount.
All orders placed between 9 AM to 4 PM will be delivered on the same day before 8 PM, orders placed after 4 PM will be delivered on the next day.